Last Updated: February 16, 2026
At SUKORIspecâ„¢, we operate on a "made-to-order" basis. This means every single item is custom-printed for you. Because of this specialized process, our return policy differs from traditional retailers.
According to EU Consumer Law (Art. 59, paragraph 1, letter c of the Italian Consumer Code), the right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalized. Since SUKORIspec™ product is printed on demand, we do not accept returns or exchanges for:
Change of mind.
Incorrect size selection (Please refer to our Size Charts before purchasing).
Buyer’s remorse.
We take precision seriously. If your order arrives with a manufacturing defect, printing error, or damage from transit, we will fix it.
How to report: Email us at info@sukorispec.it within 14 days of delivery.
Requirements: Include your order number and clear photos of the defect/damage.
Resolution: If the defect is confirmed, we will send you a replacement at no additional cost or issue a full refund.
Wrong Address: If you provide an address that is considered insufficient by the courier, the shipment will be returned to our fulfillment partner. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed: Shipments that go unclaimed are returned to our fulfillment partner and handled according to their policy. Usually, this results in the loss of the product, so please monitor your tracking number.
For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. We will investigate with the carrier and, if confirmed lost, we will ship a replacement.
